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Ameriprise India Off-Campus Hiring 2021

Ameriprise India hiring candidates for the role of Process Trainee- Technology for the Gurugram, Haryana, India location. The complete details about Ameriprise India Off-Campus Hiring 2021 as follows.


Ameriprise India Off-Campus Hiring 2021


Company Name :- Ameriprise India

Job Position:- Process Trainee- Technology

Job Location:- Gurugram, Haryana, India

Salary:- As per Company standards

Job ID:- 18879BR

Full-Time / Part-Time:- Full time

Job Family Group:- Technology

Required Qualifications:-

– Bachelor’s degree in Computer Science or similar field; or equivalent work experience.
– 6 months to 1 year of relevant experience.
– 6 months of 24×7 production support experience required
– 6 months of experience with two or more technologies listed below:
– Core-JAVA
– Linux/Unix
– Oracle/SQL Server
– Windows server
– Service Now
– Informatica Power Center
– .NET
– UNIX Scripting
– ITIL Understanding
– Experience using an application and/or Infrastructure monitoring products.
– Demonstrate strong analytical, problem solving, and debugging skills.
– Availability outside of normal business hours to provide after-hour or “on-call” support to solve high-impact incidents/problems.
– Effective written and verbal communication skills and ability to articulate technical information across multiple organizational levels.

Preferred Qualifications:-

– Knowledge of Tivoli Work scheduler (TWS), Mainframe System, RDBMS, SumoLogic, Dynatrace (Gomez) concepts is a plus.
– Knowledge of Infrastructure (to include Middleware) components (e.g. Storage, Message queue (MQ), WebSphere, Managed file transfer (MFT) etc.) is a plus.
– ITIL framework certification is a plus.
– Experience with development or support of applications within the Financial Services industry (preferably in Investments/Asset Management).

Job Description:-

  • The Technology Operations Associate will be responsible for ensuring high availability of a suite of applications in the production environment.
  • You will participate/lead technical discussions and prioritize work streams during the service restoration process.
  • You will lead root cause analysis, assess potential solutions and work with Tech leads /subject matter experts to introduce permanent fixes in the production environment.
  • This position suits a person who is a self-starter, thinks outside the box and enjoys coming up with innovative solutions to solve business and technology issues.

Responsibilities:-

Troubleshooting & Incident Management:
– Manage and Lead service restoration/recovery of applications while leading technical resources(participating) during service restoration process.
– Ability to drive production incident bridge calls for P1 and high priority P2 incidents.
– The ability to assist/ manage team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle , Windows server, Unix, Informatica,. Net)
– Assess & recommend solutions for permanent fixes to improve application stability and resiliency.
-Should be open to learn new technologies/tools.

Proactive Monitoring & Preventative Maintenance:
– Ensure application availability and response times, batch processing SLAs/OLAs are met and or exceeded. 
– Pro-actively monitor the stability and performance of various technologies within area of expertise and take appropriate corrective actions prior to an incident or problem occurring.
– Work with the enterprise monitoring team to implement and improve monitoring capabilities.
– Use monitoring tools to prevent potential business impact.
– Collaborate with members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner.
– Monitor and report issues within the monitoring system and work with the required team/vendor for quick restoration.
– Send Various health check status reports to the leadership

Analysis:
– Recommend, deploy and document strategies and solutions for problems/incidents based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies.  
– Recommend robust solutions utilizing pragmatic judgment, creativity, and in-depth technical knowledge and evaluation that comprehensively helps maintain high availability, resiliency and stability of applications.


Processes, Standards & Best Practices:
-Incident management – logging, prioritizing and resolving incidents and track them against various SLAs using Service Now tool.
-Problem management – Resolving recurring incidents permanently, performing break fix root causes and coordination with Development teams for fix implementation. 

Documentation: 
– Create, maintain and update operational documentation with detailed design diagrams, troubleshooting steps, systems metrics and Standard Operating Procedures as required to ensure operational excellence.

Cab Provided:- Yes

Ameriprise India Off-Campus Hiring 2021 Application Process:-

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