IEnergizer Off Campus Hiring 2021 | Freshers

IEnergizer hiring candidates for the role of Customer Support Executive for the Bengaluru, KA, India location. The complete details about IEnergizer Off-Campus Hiring 2021 as follows.

IEnergizer Off Campus Hiring 2021


Company Name :- IEnergizer IT Services Pvt Ltd

Job Position:- Customer Support Executive

Job Location:- Bengaluru, Karnataka, India

Salary:- As per Company Standards

Job Schedule:- Full-time

Qualifications:-

  • Bcom, BBM, BA, BBA, BE,Btech, MBA, Mcom, MA, Degree, Graduate

Minimum Qualification Criteria:-

  • Undergraduate / Graduate
  • Fresher are also eligible
  • Agent should be flexible to work in 24/7 Environment.

Required Knowledge and Skills:-

  • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
  • Strong communication skills characterized by excellent writing and speaking skills.
  • Must possess good multi-tasking skills.
  • Should have good negotiation skills and be able to influence people.
  • Ability to use computers efficiently and must learn how to use new software/CRM.
  • Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
  • Must have a keen eye for detail and follow instructions.
  • Desirable qualifications:-

    • Excellent communication skills (Written/Verbal) are the foremost priority.
    • Good customer service skills & should display good analytical abilities
    • Prior experience in the BPO voice process shall be preferred.

    Job Description:-

    • To provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.

    Job Responsibilities:-

    • Provide splendid customer services to customers in a friendly and courteous manner at all times.
    • Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
    • Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
    • Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
    • Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
    • Ensure that customers confidential information is properly protected and only used for official purposes.
    • Company Description:-

      • iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions, from customer service and collections, to chat, claims, and investor relations. … Founded in 2000, iEnergizer employs over 12,000 employees in 11 delivery centers on six continents.
      • iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions. We help leading companies in Healthcare, BFSI, Gaming, Publishing and …

      IEnergizer Off Campus Hiring 2021 Application Process:-

      Apply in given link

      Apply Link :- Click Here To Apply(apply before the link expires)

      Note:– Only shortlisted candidates will receive the call letter for further rounds

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