CDK Global Client Technical Analyst Recruitment Drive 2021

CDK Global hiring candidates for the role of Client Technical Analyst for the Pune location. The complete details about CDK Global Recruitment Drive 2021 as follows.




 Company Name :- CDK Global

Job Position:-   Client Technical Analyst

Job Locations:- Pune

Salary Package:- As per Company Standards

Stipend :- 15000 per month

Job Type:- Internship ( 12 Months)

Eligibility Criteria:-

  • 2022 BATCH- BCA,BCS,MCS and MCA, 60% throughout Academics is mandatory.
  • Fresher/Experienced with a willingness to work in a technical customer service environment
  • Experience with Microsoft Office products and SQ

Requirements:-

  • Strong written and verbal English language skills
  • Ability and willingness to communicate via phone and email with U.S. team members
  • Strong organizational skills
  • Problem-solving ability
  • Reliability
  • Solid technical aptitude skills

Job Description:-

Client Technical Analyst position works under the direction of a Pune Team Leader and a US-based Account Operations Manager to set up and troubleshoot data collect process from automotive dealership computer systems. 

  • Perform data aggregation set-ups and troubleshoot failed data processes as assigned.  These issues can range from the simplest to very complex
  • Communicate effectively with automotive dealership personnel or data providers via phone and email
  • Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
  • Guide dealers through the resolution of technical issues
  • Provide world-class customer support
  • Apply intuitive problem-solving skills and document the knowledge
  • Work in a team environment, assisting team members when necessary
  • Work in an environment with competing priorities
  • Flexible to work in US shifts( 6 PM to 3 AM )

Selection Process:-

  • Online Test 
  • Technical Interview
  • Project Manager Interview
  • HR Discussion
  • Online test date and time will be updated to the registered candidates 
  • Shortlisted candidates from the test should be available for the further online interview process
  • Candidates should be available for immediate joinings

CDK Global Recruitment Drive 2021 Application Process:-

Apply in given link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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