Dell Technologies Recruitment Drive 2021

Dell Technologies hiring candidates for the role of Technician, Technical Support for the Gurgaon, India location. The complete details about Dell Technologies Recruitment Drive 2021 as follows.

Dell Technologies Recruitment Drive 2021


Company Name :- Dell Technologies

Job Position:- Technician, Technical Support

Job Locations:- Gurgaon, India

Salary Package :- As per Company Standards

Job Family:- Product-Services Services Global-Services

Job ID:- R073144

Job Posted date:- 5th May 2021

Essential Requirements:-

  • First-rate customer focus, phone etiquette, and work ethic
  • Excellent communications skills
  • Graduate Fresher to 4 years of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Ability to handle stressful situations.
  • Goal/Career oriented and self-motivated

Desirable Requirements:-

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Qualification.

Job Role(What you’ll achieve):-

  • As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.
  • As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

Key Responsibilities(You will):-

  • Provide first level Support on Dell supplied products and/or peripherals
  • Assign incidents in line with documented guidelines and procedures
  • Demonstrate good judgment in analyzing information to make routine decisions.
  • Handle inbound calls, emails, and web interface to support existing and new customers.
  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
  • Be compliant and adhere to process design as per the management decision.
  • Cooperate and collaborate with colleagues, cross-functionally, to support the technical solution process.
  • Understand the administrative and operational requirements of the job.
  • Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating the customer database
  • Dell Technologies Recruitment Drive 2021 Application Process:-

    Apply in given link

    Apply Link :- Click Here To Apply(apply before the link expires)

    Note:– Only shortlisted candidates will receive the call letter for further rounds


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